Contact Us

Send us a message and we will take the time to get to know you. Whether you want a tailor-made itinerary or you’d like to take advantage of one of our exciting itineraries, simply fill in the form below or call us and we will be in touch.

FAQ

Here are some of our frequently asked questions, contact us today if you would like to know more.

Unlike most other rental companies, you are allowed – and actively encouraged – to explore BC’s un-paved roads, which really are the key to unlocking the ‘back-country’.

Our vehicles all have 4×4 off-road capabilities and are fully designed and kitted out to take you further. Allowing you to confidently venture further into the wilderness.

All vehicles come with ICBC Commercial Renters Auto Insurance. This policy includes $5,000,000 third party liability, comprehensive insurance for fire, theft, vandalism and windshield at a deductible of $500 and collision insurance at a deductible of $1,000.

Approved drivers are covered on the FarOut insurance policy however drivers are fully liable for the insurance deductible. The Excess for the policy is broken down as follows.

Comprehensive – $500 deductible covers loss or damage to the vehicle from:

  • Theft and vandalism
  • Fire, earthquake, explosion
  • Falling or flying objects such as a rock or gravel hitting your windshield
  • Hitting a domestic or wild animal
  • Weather—lightning, windstorm, hail, rising water

Collision – $1000 deductible covers loss or damage to the vehicle from collision with another vehicle, object or the surface of the road.

The insurance policy does not cover loss or damage to the vehicle from:

  • Negligence
  • Improper use
  • Use of vehicle outside of the rental agreement and terms and conditions
  • Use of vehicle other than by the approved drivers

In such cases the insurance is void the renter is liable for the full cost. Any cost associated with the theft, loss or damage of the equipment is borne by the renter.

Roadside assistance is provided on all paved roads. On un-paved roads you have access to the SPOT Save Our Vehicle Support Service. If you have taken the vehicle off-road completely you are liable for all assistance and recovery.

To drive in BC you must have a valid driver’s licence, the vehicle you are driving must be licenced and insured and you must know and follow the rules of the road.

If you are a visitor, you can drive in BC for up to six months with a valid driver’s licence from your country. If you have an International Driving Permit, you must also carry the accompanying foreign licence.

NO! You are on an overland adventure and we want you to have the freedom to explore as far as your curiosity takes you. So take that alternative route, explore that other logging road. That’s where the adventure really begins.

Yes, you are required to pay 50 percent at the time of booking and the balance at least 7 days prior to travel. See here for more information on our booking terms and conditions.

Yes, you are required to pay a $1000 damage deposit, this is held on your credit card for the duration of your rental and will only be released upon the return of the vehicle in the same condition.

The damage deposit will not be returned if the vehicle is returned damaged in any way or the equipment comes back damaged more than what would be considered reasonable wear and tear.

Damage to the vehicle includes, but is not limited to, vandalism, theft, fire, animals, negligence of driver, passengers or third parties, external events. flood, unsafe practices and unsafe driving.

FarOut Wilderness reserves the right to determine reasonable wear and tear on equipment.

See here for more information on our terms and conditions.

ABSOLUTELY! We have designed our vehicles with couples and families in mind. We love nothing more than taking our little girl on an adventure!

See here for more information on traveling with children

Yes, one of our vehicles is pet friendly, however we expect that you book your pets in advance. There is a $50 charge per pet per booking and you will be subject to the following conditions:

  • You are responsible for any and all damage caused by your pet(s). If the damage is not covered under insurance you are 100% liable.
  • Scratched vinyl in the car and or substantial dirt and hair will result in you being liable for repair costs and a full interior valet of the vehicle.
  • Pets are NOT allowed in the roof-top tent. Period.

We will come and meet you to conduct the vehicle handovers.

On the mainland we offer free handovers in Vancouver Downtown and Vancouver International Airport (YVR).

On Vancouver Island we offer free handovers in Victoria Downtown, Victoria Airport (YYJ) and Swartz Bay Ferry Terminal.

If you require a vehicle hand over in a different location please contact us and we will happily provide you with a quotation.

THE FAROUT WILDERNESS EXPERIENCE

We believe no two adventures should be the same and that those with a busy life deserve the very best. We take the time to get to know you so we can design your perfect adventure.